Shipping



Where do you ship?

We ship worldwide.

How much does shipping cost?

AUSTRALIA
Domestic Standard Shipping OVER $50: Free
Domestic Express Shipping OVER $150: Free
Domestic Standard Shipping UNDER $50: $4.95
Domestic Express Shipping UNDER $150: $9.95

REST OF WORLD
Standard Shipping: Free over $200

Express Shipping: $15

Please note: Due to Covid-19 delays, we highly suggest using our express shipping option for international orders as there have been long delays with standard international shipping.

I haven't received my order yet

Due to COVID-19, there may be delays on shipments. For more information regarding delayed shipments, please refer to the Australia Post website for daily updates. For more information, please go to: https://auspost.com.au/about-us/news-media/important-updates/coronavirus 

For international orders, estimated delivery timeframes exclude any time in customs and delays due to reasons outside of our control.

Customs duties / foreign taxes

When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer.

When will my order be shipped?

If you submit your order before 12pm (AEST), your order will be dispatched the same business working day. All orders will be shipped within 24 hours of submitting your purchase. During busy times and sale periods, this may take longer.

How long does delivery take?

Australia Post Standard: 2-5 business days

Australia Post Express: 1-2 business days

International: please check your country time frame as this has changed due to Covid-19:

https://auspost.com.au/service-updates/international-delivery-updates 

Has my order been shipped yet?

Once we have shipped your order, we will send you a tracking number so that you will be able to track the progress of your order.

How can I track my order?

Enter your tracking number here (http://auspost.com.au/track/track.html )